{"id":14,"date":"2025-05-17T14:55:25","date_gmt":"2025-05-17T14:55:25","guid":{"rendered":"http:\/\/eurvaper.com\/?page_id=14"},"modified":"2025-05-17T15:01:59","modified_gmt":"2025-05-17T15:01:59","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/eurvaper.com\/es\/refund-policy\/","title":{"rendered":"Pol\u00edtica de reembolso"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"14\" class=\"elementor elementor-14\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-3ee7833 e-flex e-con-boxed e-con e-parent\" data-id=\"3ee7833\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5fb640 elementor-widget elementor-widget-shortcode\" data-id=\"e5fb640\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"15645\" class=\"elementor elementor-15645\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-3a9b7ee2 e-flex e-con-boxed e-con e-parent\" data-id=\"3a9b7ee2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-636bd0a0 e-con-full e-flex e-con e-child\" data-id=\"636bd0a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f911a8a elementor-widget elementor-widget-wd_text_block\" data-id=\"7f911a8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Tenemos una pol\u00edtica de devoluciones de 7 d\u00edas, lo que significa que tiene 7 d\u00edas despu\u00e9s de recibir su art\u00edculo para solicitar una devoluci\u00f3n.<\/p><p>Para poder realizar una devoluci\u00f3n, el art\u00edculo debe estar en las mismas condiciones en que lo recibiste, sin usar, con las etiquetas y en su embalaje original. Tambi\u00e9n necesitar\u00e1s el recibo o la prueba de compra.<\/p><p>Para iniciar una devoluci\u00f3n, puede ponerse en contacto con nosotros en<strong>\u00a0<\/strong><u><strong>support@eurvaper.com<\/strong><\/u>.\u00a0<\/p><p>Si se acepta su devoluci\u00f3n, le enviaremos una etiqueta de devoluci\u00f3n, as\u00ed como instrucciones sobre c\u00f3mo y d\u00f3nde enviar su paquete. No se aceptar\u00e1n los art\u00edculos que se nos env\u00eden sin haber solicitado previamente la devoluci\u00f3n.<\/p><p>Siempre puede ponerse en contacto con nosotros para cualquier consulta sobre devoluciones en\u00a0<strong><u>support@eurvaper.com<\/u><\/strong>.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d969d50 e-con-full e-flex e-con e-child\" data-id=\"2d969d50\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d9aa995 elementor-widget elementor-widget-wd_text_block\" data-id=\"7d9aa995\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left color-title\">\n\t\t\t\n\t\t\t<p><span class=\"wd-primary-color\" style=\"color: #2e6bc6;\">1.<\/span> Da\u00f1os y perjuicios<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ef99a8b elementor-widget elementor-widget-wd_text_block\" data-id=\"7ef99a8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Por favor, inspeccione su pedido al recibirlo y p\u00f3ngase en contacto con nosotros inmediatamente si el art\u00edculo est\u00e1 defectuoso, da\u00f1ado o si recibe un art\u00edculo equivocado, para que podamos evaluar el problema y solucionarlo.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7dd90b4 e-con-full e-flex e-con e-child\" data-id=\"7dd90b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2430d1c5 elementor-widget elementor-widget-wd_text_block\" data-id=\"2430d1c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left color-title\">\n\t\t\t\n\t\t\t<p><span class=\"wd-primary-color\" style=\"color: #2e6bc6;\">2.<\/span> Excepciones \/ art\u00edculos no retornables<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-211d5741 elementor-widget elementor-widget-wd_text_block\" data-id=\"211d5741\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Ciertos tipos de art\u00edculos no pueden devolverse, como productos perecederos (como alimentos, flores o plantas), productos a medida (como pedidos especiales o art\u00edculos personalizados) y art\u00edculos de cuidado personal (como productos de belleza). Tampoco aceptamos devoluciones de materiales peligrosos, l\u00edquidos inflamables o gases. P\u00f3ngase en contacto con nosotros si tiene alguna pregunta o duda sobre un art\u00edculo concreto.<br \/><br \/>Lamentablemente, no podemos aceptar devoluciones de art\u00edculos en oferta o tarjetas regalo.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e7099b5 e-con-full e-flex e-con e-child\" data-id=\"6e7099b5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52d2d9d8 elementor-widget elementor-widget-wd_text_block\" data-id=\"52d2d9d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left color-title\">\n\t\t\t\n\t\t\t<p><span class=\"wd-primary-color\" style=\"color: #2e6bc6;\">3.<\/span> Intercambios<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7439167b elementor-widget elementor-widget-wd_text_block\" data-id=\"7439167b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>La forma m\u00e1s r\u00e1pida de asegurarse lo que quiere es devolver el art\u00edculo que tiene y, una vez aceptada la devoluci\u00f3n, hacer una compra por separado del nuevo art\u00edculo.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ccb1e9f e-con-full e-flex e-con e-child\" data-id=\"5ccb1e9f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3af014f8 elementor-widget elementor-widget-wd_text_block\" data-id=\"3af014f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left color-title\">\n\t\t\t\n\t\t\t<p><span class=\"wd-primary-color\" style=\"color: #2e6bc6;\">4.<\/span> Periodo de reflexi\u00f3n de 14 d\u00edas de la Uni\u00f3n Europea<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-211cdcfe elementor-widget elementor-widget-wd_text_block\" data-id=\"211cdcfe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>No obstante lo anterior, si la mercanc\u00eda se env\u00eda a la Uni\u00f3n Europea, tiene derecho a cancelar o devolver su pedido en un plazo de 14 d\u00edas, por cualquier motivo y sin necesidad de justificaci\u00f3n. Al igual que en el caso anterior, tu art\u00edculo debe estar en las mismas condiciones en que lo recibiste, sin usar, con las etiquetas y en su embalaje original. Tambi\u00e9n necesitar\u00e1s el recibo o justificante de compra.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1751e9b e-con-full e-flex e-con e-child\" data-id=\"1751e9b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-497526de elementor-widget elementor-widget-wd_text_block\" data-id=\"497526de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left color-title\">\n\t\t\t\n\t\t\t<p><span class=\"wd-primary-color\" style=\"color: #2e6bc6;\">5.<\/span> Reembolsos<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d46e782 elementor-widget elementor-widget-wd_text_block\" data-id=\"7d46e782\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Le notificaremos una vez hayamos recibido e inspeccionado su devoluci\u00f3n, y le comunicaremos si el reembolso ha sido aprobado o no. Si se aprueba, se le reembolsar\u00e1 autom\u00e1ticamente en su m\u00e9todo de pago original en un plazo de 10 d\u00edas laborables. Recuerda que el banco o la entidad emisora de la tarjeta de cr\u00e9dito pueden tardar alg\u00fan tiempo en procesar y contabilizar el reembolso.<br \/>Si han transcurrido m\u00e1s de 15 d\u00edas h\u00e1biles desde que aprobamos su devoluci\u00f3n, p\u00f3ngase en contacto con nosotros en\u00a0<strong><u>support@eurvaper.com<\/u><\/strong>.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund policy - 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